Thank you for registering for an American Heart Association course.

Important Information About Your Upcoming Course

Directions & Entry Information to Milpitas CPR Classroom

Mandatory Videos To Watch Before your Course

Our studies have shown that those who watch the below videos before their skills testing spend much less time in the classroom. 

Please spend a few minutes watching the two videos below, and you will have a speedy and efficient class. 

RQI Online Course – What to Expect

We send out the online courses 3 times per day between 8 am and 5 pm. You must use a computer or tablet while taking the American Heart Association online course (a phone will not work).

The online course is adaptive to your current level of knowledge. As such, the length of the online course is variable depending on your experience and skill level. (BLS: 1-2 hours, ACLS or PALS 3-4 hours). You can start and stop the course as you wish (you do not need to complete the course all at once). 

Day of Skills Testing – What to Expect

Show up to your testing location on the registration date and time you selected with your RQI login and the entry instructions that were texted/emailed to you. After you put on a pair of gloves, enter your login and password on the computer (use the keyboard or touch screen). Follow the on screen directions to activate your skills session.

The VAM (voice assisted manikin) will guide you through the skills testing. An instructor will not be present, but you can call our office during your session if you have any questions. We have a dedicated and friendly team to help you if you need assistance.

Free Keychain CPR Mask

On the day of the course, you can pick up a free keychain CPR training mask. They come in many assorted colors. 

CPR masks are an important part of performing CPR. When practicing universal precautions, it is best to use a CPR breathing mask to be on the safe side. 

After your American Heart Association training, please write a review for us on Google, Yelp, or Facebook. We are a women-owned business and reviews help us out a lot. Thank you. 

Performing CPR is Physically Exhausting

By registering for a class, you understand that performing chest compressions on the manikin can hurt your hands, wrists, arms, or body. If you have any pre-existing physical limitations (pain, carpal tunnel, weakness, or injury), we suggest you wait until you are feeling better. 

If you become tired or run out of time and need to come back to complete your skills, call our office. We can reschedule you for no extra fee. Or you can stay in the room to finish up your skills. 

Reschedule Your Course

Reschedule/Cancellation Policy
We do not offer refunds after you register. However, you can reschedule your course by paying the $30 reschedule fee each time you need to reschedule. 
Pay The Rescheduling Fee Here

Reschedule Insurance
If you purchased the reschedule insurance at the time of booking, you can skip below to the reschedule form. 
Reschedule Your Course Here

Your Certification Card & CE Credits

American Heart Association Certification Card
After you complete the skills testing, you will immediately receive the official American Heart Association certification eCard (valid for two years). 
More Information About Claiming Your Certification Card

CE Credits
Some professions receive CE credits and some professions do not receive any credits. View the below link for information about CE credits. 
More Info About CE Credits

Group Classes At Your School/Company

Safety Training Seminars can come out to your place of business at any time on any day of the week to conduct BLS, CPR, and First-aid training courses. Our friendly instructors arrive on time, and bring out all the necessary supplies and equipment to conduct a fun and informative safety training course. 

Alternative: If organizing a class at your location is complicated, you can send your staff out to take classes at one of our 60+ offices in Northern California. Ask about Promo Code discounts and billing options.  View More Info

Review Us Online

After your American Heart Association training, please write a review for us on Google, Yelp, or Facebook. We are a women-owned business and reviews help us out a lot. Thank you. 

Write A Review Here